YakCharts Docs

How to see who opened a chart email in YakCharts

Basic and above; included in the free trial

Raw image loads overstate opens: Apple Mail downloads images whether or not anyone reads the message. Email Tracking splits verified opens from proxy fetches, so you can tell a client report was actually seen.

Before you start

  • A paid plan or an active free trial
  • A tracked embed that has been sent
Transcript

Find out whether clients opened the report you emailed, without counting automatic image downloads.

Email Tracking lists every tracked embed with its verified opens out of total fetches, and how many recipients it has.

Select View Analytics on the October client report. Verified opens is the number to trust; Apple Mail prefetches, Gmail cached copies and scanners are counted separately.

Scroll down for opens by day, country, device and email client, for example to see that most clients read on Apple Mail.

Steps

  1. Find the embed ▶ 0:07

    Open Email Tracking. Each embed shows Opens (verified / total) and Recipients.

    Email Tracking list of tracked embeds with their open counts

  2. Open its analytics ▶ 0:15

    Select View Analytics on the embed's row. Compare Verified opens with Apple MPP prefetch, Gmail/proxy cached and Bots / scanners.

    Analytics cards for the October client report embed

  3. Read the breakdowns ▶ 0:28

    Scroll to Opens by day, Opens by country, Opens by device and Opens by email client.

    Opens by email client table for the embed
ResultYou see the embed's verified opens next to proxy and bot fetches, with breakdowns by day, country, device and email client.

Next steps

Updated 2026-10-26